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Network performance has been stable for the last 24 hours; resolving incident.
Our upstream provider reports that the DDoS attack was successfully mitigated around 10 AM. We will continue routing traffic through our secondary transit provider (Crunchbits) for the remainder of the day, and plan to transition seamlessly back to our primary upstream provider, Hurricane Electric, later this evening.
To help minimize disruption, we have failed traffic over to our backup upstream provider and are monitoring performance closely. This should mitigate most issues, but some customers may still notice intermittent slowdowns or brief connectivity interruptions as global routes stabilize.
If you continue to experience problems, please reach out to our support team so we can assist you directly.
We are currently experiencing intermittent connectivity issues affecting some customers. Our network itself is fully operational; however, several of our upstream internet providers are under active Distributed Denial of Service (DDoS) attacks.
These upstream events can cause slow connections, brief outages, or increased latency for traffic passing through their networks. Unfortunately, this issue extends beyond our infrastructure and affects portions of the global internet routing system.
Our team is actively monitoring the situation and working closely with our upstream providers to mitigate impact. We’ll continue to post updates as they become available.
Thank you for your patience and understanding while the broader internet community addresses these ongoing attacks.
Emergency Maintenance Notice
Date: Today, August 13th 2025
Time: 10:00 AM – 12:00 PM PST
We will be performing emergency maintenance on our Chattaroy tower to replace a failing piece of equipment. This work is necessary to prevent a larger service disruption, and unfortunately, it cannot be completed after hours due to safety considerations.
During this time, internet service for some Chattaroy, WA customers will be unavailable. We appreciate your understanding and patience while we complete these urgent repairs.
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