Ardent Networks Status - Incident history https://ardentnetworks.instatus.com Ardent Networks Wed, 26 Aug 2026 18:25:37 +0000 Core Router Issue Type: Incident Duration: 52 minutes Affected Components: cr1 - SPNGWAOS, CHATWACVE, cr1 - SPNGWAWC, cr1 - SPNGWAUC, CHATWALM, cr1 - SPNGWAXX Aug 26, 18:25:37 GMT+0 - Identified - We are currently investigating a network issue affecting customer connectivity across portions of the Ardent network. Our team has identified the issue within a core routing platform and is actively restoring service on a rebuilt instance. Some customers may experience intermittent connectivity or a complete loss of service while this work is completed. We apologize for the disruption and appreciate your patience. We’ll provide another update as restoration progresses. Aug 26, 18:53:40 GMT+0 - Monitoring - We have implemented a fix and customer services have now been restored. Technical details: The root cause was traced to a memory leak in one of our core routers, a VyOS BNG. During recovery, the BNG virtual machine was rebooted, but the DHCP service failed to start correctly because the VM's interface assignments were mapped incorrectly between the underlying physical and virtual interfaces. Once the interface assignments were corrected and the DHCP service was restarted, customer connectivity was restored. We are continuing to monitor the platform closely to confirm stability and ensure there are no further issues. We appreciate your patience while we worked through the outage. Aug 26, 19:17:41 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 52 minutes

Affected Components: , , , , ,

<p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>18:25:37</var> GMT+0</small><br><strong>Identified</strong> - We are currently investigating a network issue affecting customer connectivity across portions of the Ardent network. Our team has identified the issue within a core routing platform and is actively restoring service on a rebuilt instance. Some customers may experience intermittent connectivity or a complete loss of service while this work is completed. We apologize for the disruption and appreciate your patience. We’ll provide another update as restoration progresses..</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>18:53:40</var> GMT+0</small><br><strong>Monitoring</strong> - We have implemented a fix and customer services have now been restored. Technical details: The root cause was traced to a memory leak in one of our core routers, a VyOS BNG. During recovery, the BNG virtual machine was rebooted, but the DHCP service failed to start correctly because the VM's interface assignments were mapped incorrectly between the underlying physical and virtual interfaces. Once the interface assignments were corrected and the DHCP service was restarted, customer connectivity was restored. We are continuing to monitor the platform closely to confirm stability and ensure there are no further issues. We appreciate your patience while we worked through the outage..</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>19:17:41</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 26 Aug 2026 18:25:37 +0000 https://ardentnetworks.instatus.com/incident/cmtafcip10cla0ylgawu6qzht https://ardentnetworks.instatus.com/incident/cmtafcip10cla0ylgawu6qzht cr1 - SPKNWANKAT is back up Type: Incident Affected Components: cr1 - SPKNWANKAT Aug 25, 03:46:56 GMT+0 - Investigating - cr1 - SPKNWANKAT is down at the moment. This incident was automatically created by Instatus monitoring. Aug 25, 04:04:35 GMT+0 - Resolved - cr1 - SPKNWANKAT is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>03:46:56</var> GMT+0</small><br><strong>Investigating</strong> - cr1 - SPKNWANKAT is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>04:04:35</var> GMT+0</small><br><strong>Resolved</strong> - cr1 - SPKNWANKAT is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 25 Aug 2026 03:46:56 +0000 https://ardentnetworks.instatus.com/incident/cmt84ipap03gs07mjxp8s2zru https://ardentnetworks.instatus.com/incident/cmt84ipap03gs07mjxp8s2zru Emergency Maintenance - August 24 2026 Type: Maintenance Duration: 3 hours Affected Components: CHATWACVE, cr1 - SPKNWANKAT, CHATWALM Aug 24, 07:53:24 GMT+0 - Identified - We are planning for a scheduled maintenance to replace a core switch that is malfunctioning. Aug 24, 19:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 24, 22:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components: , ,

<p><small>Aug <var data-var='date'> 24</var>, <var data-var='time'>07:53:24</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance to replace a core switch that is malfunctioning..</p> <p><small>Aug <var data-var='date'> 24</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 24</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 24 Aug 2026 19:00:00 +0000 https://ardentnetworks.instatus.com/maintenance/cmt6xvrji0v0p21pl4sw7vhe6 https://ardentnetworks.instatus.com/maintenance/cmt6xvrji0v0p21pl4sw7vhe6 Tower Maintenance Type: Maintenance Duration: 6 hours Affected Components: CHATWACVE, cr1 - SPKNWANKAT, CHATWALM Jul 30, 15:00:00 GMT+0 - Identified - We are performing work on a core tower in Spokane, WA. We do not expect any impacts to service. Jul 30, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: , ,

<p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are performing work on a core tower in Spokane, WA. We do not expect any impacts to service..</p> <p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 30 Jul 2026 15:00:00 +0000 https://ardentnetworks.instatus.com/maintenance/cms7sggng05qi1fr0h3v4pakt https://ardentnetworks.instatus.com/maintenance/cms7sggng05qi1fr0h3v4pakt Planned Maintenance – SPNGWAOSES Power System Upgrades Type: Maintenance Duration: 3 hours Affected Components: cr1 - SPNGWAOS Jul 14, 23:52:05 GMT+0 - Identified - We will be performing planned maintenance at our SPNGWAOSES site beginning Wednesday, July 15, from 12:00 AM to 3:00 AM. During this maintenance window, we will be upgrading the site’s power system to improve redundancy and overall service reliability. Brief service interruptions may occur while work is being completed. Our team will work to minimize any impact and restore normal operations as quickly as possible. Thank you for your patience and understanding as we continue to improve our network infrastructure. Jul 15, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 15, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>23:52:05</var> GMT+0</small><br><strong>Identified</strong> - We will be performing planned maintenance at our SPNGWAOSES site beginning Wednesday, July 15, from 12:00 AM to 3:00 AM. During this maintenance window, we will be upgrading the site’s power system to improve redundancy and overall service reliability. Brief service interruptions may occur while work is being completed. Our team will work to minimize any impact and restore normal operations as quickly as possible. Thank you for your patience and understanding as we continue to improve our network infrastructure..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 15 Jul 2026 07:00:00 +0000 https://ardentnetworks.instatus.com/maintenance/cmrlb2po8036j0kme6wphbo77 https://ardentnetworks.instatus.com/maintenance/cmrlb2po8036j0kme6wphbo77 Investigating Intermittent Connectivity Issues Type: Incident Duration: 1 hour and 43 minutes Affected Components: cr1 - SPNGWAOS, CHATWACVE, cr1 - SPNGWAWC, cr1 - SPNGWAUC, CHATWALM, cr1 - SPNGWAXX Jun 26, 16:50:31 GMT+0 - Investigating - We are aware that some customers may be experiencing intermittent or slow connectivity following last night’s maintenance. Our team is actively investigating and working to fully restore normal service. We will provide updates as more information becomes available. Jun 26, 17:20:59 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 26, 18:34:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 43 minutes

Affected Components: , , , , ,

<p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>16:50:31</var> GMT+0</small><br><strong>Investigating</strong> - We are aware that some customers may be experiencing intermittent or slow connectivity following last night’s maintenance. Our team is actively investigating and working to fully restore normal service. We will provide updates as more information becomes available..</p> <p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>17:20:59</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>18:34:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 26 Jun 2026 16:50:31 +0000 https://ardentnetworks.instatus.com/incident/cmqv6394q008l2iqr0dadfanp https://ardentnetworks.instatus.com/incident/cmqv6394q008l2iqr0dadfanp Ardent Networks Website is back up Type: Incident Jun 26, 10:43:04 GMT+0 - Resolved - Ardent Networks Website is back up. This incident was automatically resolved by Instatus monitoring. Jun 26, 10:18:02 GMT+0 - Investigating - Ardent Networks Website is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

<p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>10:43:04</var> GMT+0</small><br><strong>Resolved</strong> - Ardent Networks Website is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>10:18:02</var> GMT+0</small><br><strong>Investigating</strong> - Ardent Networks Website is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Fri, 26 Jun 2026 10:18:02 +0000 https://ardentnetworks.instatus.com/incident/cmqus2iaa000s0koypdsjg330 https://ardentnetworks.instatus.com/incident/cmqus2iaa000s0koypdsjg330 Ardent Networks Website is back up Type: Incident Jun 26, 08:42:46 GMT+0 - Investigating - Ardent Networks Website is down at the moment. This incident was automatically created by Instatus monitoring. Jun 26, 09:12:49 GMT+0 - Resolved - Ardent Networks Website is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

<p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>08:42:46</var> GMT+0</small><br><strong>Investigating</strong> - Ardent Networks Website is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>09:12:49</var> GMT+0</small><br><strong>Resolved</strong> - Ardent Networks Website is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Fri, 26 Jun 2026 08:42:45 +0000 https://ardentnetworks.instatus.com/incident/cmquonzi6001a0kph5zg2mdmd https://ardentnetworks.instatus.com/incident/cmquonzi6001a0kph5zg2mdmd Planned Service Interruption – Network Migration Type: Maintenance Duration: 6 hours Affected Components: cr1 - SPNGWAOS, ed1 - SPKNWAOB, CHATWACVE, Looking Glass, Customer Portal, cr1 - SPNGWAWC, cr1 - SPNGWAUC, cr1 - SPKNWANKAT, cr1 - SPKNWAOB, cr1 - SPKNWASP, Website, CHATWALM, cr1 - SPNGWAXX Jun 26, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 22, 04:27:55 GMT+0 - Identified - We will be performing planned maintenance from **Thursday, June 25 at 11:00 PM** until **Friday, June 26 at 5:00 AM**. During this window, we will be physically relocating network equipment from one cabinet to another. This work requires moving edge routers and cross-connects, which will result in a **full service outage for at least one hour** during the maintenance window. Additional brief interruptions may occur while equipment is reconnected and service is verified. We will restore service as quickly as possible once the work is complete. Jun 26, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 6 hours

Affected Components: , , , , , , , , , , , ,

<p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>04:27:55</var> GMT+0</small><br><strong>Identified</strong> - We will be performing planned maintenance from **Thursday, June 25 at 11:00 PM** until **Friday, June 26 at 5:00 AM**. During this window, we will be physically relocating network equipment from one cabinet to another. This work requires moving edge routers and cross-connects, which will result in a **full service outage for at least one hour** during the maintenance window. Additional brief interruptions may occur while equipment is reconnected and service is verified. We will restore service as quickly as possible once the work is complete..</p> <p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Fri, 26 Jun 2026 06:00:00 +0000 https://ardentnetworks.instatus.com/maintenance/cmqopsucz01gg2io65uqangha https://ardentnetworks.instatus.com/maintenance/cmqopsucz01gg2io65uqangha Ardent Networks Website is back up Type: Incident Jun 24, 17:33:45 GMT+0 - Investigating - Ardent Networks Website is down at the moment. This incident was automatically created by Instatus monitoring. Jun 24, 17:38:49 GMT+0 - Resolved - Ardent Networks Website is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

<p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>17:33:45</var> GMT+0</small><br><strong>Investigating</strong> - Ardent Networks Website is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>17:38:49</var> GMT+0</small><br><strong>Resolved</strong> - Ardent Networks Website is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Wed, 24 Jun 2026 17:33:45 +0000 https://ardentnetworks.instatus.com/incident/cmqscr5dr00090klir2ft8vqb https://ardentnetworks.instatus.com/incident/cmqscr5dr00090klir2ft8vqb cr1 - SPKNWAOB is back up Type: Incident Affected Components: cr1 - SPKNWAOB Jun 23, 01:29:05 GMT+0 - Resolved - cr1 - SPKNWAOB is back up. This incident was automatically resolved by Instatus monitoring. Jun 23, 01:27:32 GMT+0 - Investigating - cr1 - SPKNWAOB is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>01:29:05</var> GMT+0</small><br><strong>Resolved</strong> - cr1 - SPKNWAOB is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>01:27:32</var> GMT+0</small><br><strong>Investigating</strong> - cr1 - SPKNWAOB is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Tue, 23 Jun 2026 01:27:32 +0000 https://ardentnetworks.instatus.com/incident/cmqpyspxl002uc9l6k09oewah https://ardentnetworks.instatus.com/incident/cmqpyspxl002uc9l6k09oewah cr1 - SPNGWAXX is back up Type: Incident Affected Components: cr1 - SPNGWAXX May 29, 06:29:51 GMT+0 - Investigating - cr1 - SPNGWAXX is down at the moment. This incident was automatically created by Instatus monitoring. May 29, 08:22:22 GMT+0 - Resolved - cr1 - SPNGWAXX is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>May <var data-var='date'> 29</var>, <var data-var='time'>06:29:51</var> GMT+0</small><br><strong>Investigating</strong> - cr1 - SPNGWAXX is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>May <var data-var='date'> 29</var>, <var data-var='time'>08:22:22</var> GMT+0</small><br><strong>Resolved</strong> - cr1 - SPNGWAXX is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Fri, 29 May 2026 06:29:51 +0000 https://ardentnetworks.instatus.com/incident/cmpqjl7mp014gmq15spzq2zlj https://ardentnetworks.instatus.com/incident/cmpqjl7mp014gmq15spzq2zlj cr1 - SPNGWAOS is back up Type: Incident Affected Components: cr1 - SPNGWAOS May 29, 05:49:06 GMT+0 - Investigating - cr1 - SPNGWAOS is down at the moment. This incident was automatically created by Instatus monitoring. May 29, 08:15:55 GMT+0 - Resolved - cr1 - SPNGWAOS is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>May <var data-var='date'> 29</var>, <var data-var='time'>05:49:06</var> GMT+0</small><br><strong>Investigating</strong> - cr1 - SPNGWAOS is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>May <var data-var='date'> 29</var>, <var data-var='time'>08:15:55</var> GMT+0</small><br><strong>Resolved</strong> - cr1 - SPNGWAOS is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Fri, 29 May 2026 05:49:06 +0000 https://ardentnetworks.instatus.com/incident/cmpqi4swl000jo615fukz707d https://ardentnetworks.instatus.com/incident/cmpqi4swl000jo615fukz707d Severe Weather Advisory Type: Incident Duration: 5 hours and 6 minutes Affected Components: Looking Glass, CHATWACVE, cr1 - SPNGWAOS, Customer Portal, cr1 - SPNGWAWC, cr1 - SPNGWAUC, cr1 - SPKNWANKAT, cr1 - SPKNWAOB, ed1 - SPKNWAOB, cr1 - SPKNWASP, Website, CHATWALM, cr1 - SPNGWAXX May 29, 04:05:14 GMT+0 - Monitoring - For customers in the Spangle area: Avista is ~~currently showing an estimated power restoration time of 11:15 PM Pacific Time~~. **does not currently have an estimated restoration time posted.** Inland Power **does not currently have an estimated restoration time posted.** We will continue monitoring power restoration and local infrastructure conditions. Additional updates will be posted as we have them. May 29, 08:28:02 GMT+0 - Resolved - Power has been restored in the affected areas, and Ardent's service should now be restored for impacted customers. If you are still experiencing connectivity issues, please reach out to us on Discord or by phone (5094951460) May 29, 03:21:58 GMT+0 - Monitoring - Ardent is currently monitoring severe weather in the area. We are experiencing power outages at multiple locations, and some customers may experience service interruptions or extended outages due to damaged infrastructure or loss of commercial power. Our team will continue assessing conditions and working to restore service where it is safe to do so. Updates will be posted here as more information becomes available. <https://www.accuweather.com/en/us/spokane/99201/weather-warnings/331422> Type: Incident

Duration: 5 hours and 6 minutes

Affected Components: , , , , , , , , , , , ,

<p><small>May <var data-var='date'> 29</var>, <var data-var='time'>04:05:14</var> GMT+0</small><br><strong>Monitoring</strong> - For customers in the Spangle area: Avista is ~~currently showing an estimated power restoration time of 11:15 PM Pacific Time~~. **does not currently have an estimated restoration time posted.** Inland Power **does not currently have an estimated restoration time posted.** We will continue monitoring power restoration and local infrastructure conditions. Additional updates will be posted as we have them..</p> <p><small>May <var data-var='date'> 29</var>, <var data-var='time'>08:28:02</var> GMT+0</small><br><strong>Resolved</strong> - Power has been restored in the affected areas, and Ardent's service should now be restored for impacted customers. If you are still experiencing connectivity issues, please reach out to us on Discord or by phone (5094951460).</p> <p><small>May <var data-var='date'> 29</var>, <var data-var='time'>03:21:58</var> GMT+0</small><br><strong>Monitoring</strong> - Ardent is currently monitoring severe weather in the area. We are experiencing power outages at multiple locations, and some customers may experience service interruptions or extended outages due to damaged infrastructure or loss of commercial power. Our team will continue assessing conditions and working to restore service where it is safe to do so. Updates will be posted here as more information becomes available. <https://www.accuweather.com/en/us/spokane/99201/weather-warnings/331422>.</p> ]]> Fri, 29 May 2026 03:21:58 +0000 https://ardentnetworks.instatus.com/incident/cmpqcvl9v04y1p8qh0azpqx1d https://ardentnetworks.instatus.com/incident/cmpqcvl9v04y1p8qh0azpqx1d Customer Portal is back up Type: Incident Affected Components: Customer Portal May 21, 13:12:02 GMT+0 - Investigating - Customer Portal is down at the moment. This incident was automatically created by Instatus monitoring. May 21, 13:24:03 GMT+0 - Resolved - Customer Portal is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>13:12:02</var> GMT+0</small><br><strong>Investigating</strong> - Customer Portal is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>13:24:03</var> GMT+0</small><br><strong>Resolved</strong> - Customer Portal is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 21 May 2026 13:12:02 +0000 https://ardentnetworks.instatus.com/incident/cmpfiflog001vmp15ox0zwmdl https://ardentnetworks.instatus.com/incident/cmpfiflog001vmp15ox0zwmdl Fiber Intermittency --- Spokane <> Seattle Type: Incident Duration: 12 hours and 38 minutes Apr 7, 07:11:48 GMT+0 - Resolved - Fiber between Spokane and Seattle has been repaired. Apr 6, 18:33:30 GMT+0 - Monitoring - Fiber between Spokane and Seattle is experiencing degradation. Our path has failed over to re-route through Missoula MT in the mean time. Apr 6, 19:00:58 GMT+0 - Monitoring - We've moved traffic from our primary upstream provider to our secondary, to reduce latency and keep connections more stable. We have not received an ETA from the primary provider. Type: Incident

Duration: 12 hours and 38 minutes

<p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>07:11:48</var> GMT+0</small><br><strong>Resolved</strong> - Fiber between Spokane and Seattle has been repaired..</p> <p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>18:33:30</var> GMT+0</small><br><strong>Monitoring</strong> - Fiber between Spokane and Seattle is experiencing degradation. Our path has failed over to re-route through Missoula MT in the mean time..</p> <p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>19:00:58</var> GMT+0</small><br><strong>Monitoring</strong> - We've moved traffic from our primary upstream provider to our secondary, to reduce latency and keep connections more stable. We have not received an ETA from the primary provider..</p> ]]> Mon, 6 Apr 2026 18:33:30 +0000 https://ardentnetworks.instatus.com/incident/cmnnj3puo00apc0n6u9wesr25 https://ardentnetworks.instatus.com/incident/cmnnj3puo00apc0n6u9wesr25 Ardent Networks Website is back up Type: Incident Mar 28, 10:49:28 GMT+0 - Investigating - Ardent Networks Website is down at the moment. This incident was automatically created by Instatus monitoring. Mar 28, 11:09:47 GMT+0 - Resolved - Ardent Networks Website is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

<p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>10:49:28</var> GMT+0</small><br><strong>Investigating</strong> - Ardent Networks Website is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>11:09:47</var> GMT+0</small><br><strong>Resolved</strong> - Ardent Networks Website is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Sat, 28 Mar 2026 10:49:28 +0000 https://ardentnetworks.instatus.com/incident/cmna7k9pz01rhw0tuzc9gn48e https://ardentnetworks.instatus.com/incident/cmna7k9pz01rhw0tuzc9gn48e Customer Portal is back up Type: Incident Affected Components: Customer Portal Mar 9, 23:43:30 GMT+0 - Investigating - Customer Portal is down at the moment. This incident was automatically created by Instatus monitoring. Mar 9, 23:47:30 GMT+0 - Resolved - Customer Portal is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>23:43:30</var> GMT+0</small><br><strong>Investigating</strong> - Customer Portal is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>23:47:30</var> GMT+0</small><br><strong>Resolved</strong> - Customer Portal is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Mon, 9 Mar 2026 23:43:30 +0000 https://ardentnetworks.instatus.com/incident/cmmjtuhhs002fyk5ief2338jd https://ardentnetworks.instatus.com/incident/cmmjtuhhs002fyk5ief2338jd Customer Portal is back up Type: Incident Affected Components: Customer Portal Mar 9, 23:33:20 GMT+0 - Investigating - Customer Portal is down at the moment. This incident was automatically created by Instatus monitoring. Mar 9, 23:35:50 GMT+0 - Resolved - Customer Portal is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>23:33:20</var> GMT+0</small><br><strong>Investigating</strong> - Customer Portal is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>23:35:50</var> GMT+0</small><br><strong>Resolved</strong> - Customer Portal is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Mon, 9 Mar 2026 23:33:20 +0000 https://ardentnetworks.instatus.com/incident/cmmjthero0026yk5ih9gsnhwi https://ardentnetworks.instatus.com/incident/cmmjthero0026yk5ih9gsnhwi Customer Portal is back up Type: Incident Affected Components: Customer Portal Mar 9, 23:25:09 GMT+0 - Investigating - Customer Portal is down at the moment. This incident was automatically created by Instatus monitoring. Mar 9, 23:27:09 GMT+0 - Resolved - Customer Portal is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>23:25:09</var> GMT+0</small><br><strong>Investigating</strong> - Customer Portal is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>23:27:09</var> GMT+0</small><br><strong>Resolved</strong> - Customer Portal is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Mon, 9 Mar 2026 23:25:09 +0000 https://ardentnetworks.instatus.com/incident/cmmjt6vzw00389sca8fdjf71j https://ardentnetworks.instatus.com/incident/cmmjt6vzw00389sca8fdjf71j Customer Portal - Software Upgrade Type: Incident Duration: 52 minutes Affected Components: Customer Portal Mar 9, 23:04:06 GMT+0 - Monitoring - We are updating the software that manages our customer billing and service portal. Mar 9, 23:55:39 GMT+0 - Resolved - Maintenance on customer portal is complete. Type: Incident

Duration: 52 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>23:04:06</var> GMT+0</small><br><strong>Monitoring</strong> - We are updating the software that manages our customer billing and service portal..</p> <p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>23:55:39</var> GMT+0</small><br><strong>Resolved</strong> - Maintenance on customer portal is complete..</p> ]]> Mon, 9 Mar 2026 23:04:06 +0000 https://ardentnetworks.instatus.com/incident/cmmjsfu5a03fgedsgizy0xcnt https://ardentnetworks.instatus.com/incident/cmmjsfu5a03fgedsgizy0xcnt Ardent Networks Website is down Type: Incident Feb 26, 12:16:49 GMT+0 - Investigating - is down at the moment. This incident was automatically created by Instatus monitoring. Feb 26, 12:22:03 GMT+0 - Resolved - is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>12:16:49</var> GMT+0</small><br><strong>Investigating</strong> - is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>12:22:03</var> GMT+0</small><br><strong>Resolved</strong> - is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Thu, 26 Feb 2026 12:16:48 +0000 https://ardentnetworks.instatus.com/incident/cmm3fh13v00io14cq4gwd8het https://ardentnetworks.instatus.com/incident/cmm3fh13v00io14cq4gwd8het Widespread DDOS Attacks 10/6-10/7 Type: Incident Duration: 1 day, 18 hours and 18 minutes Affected Components: Looking Glass, CHATWACVE, CHATWALM, Website Oct 7, 20:35:51 GMT+0 - Monitoring - Our upstream provider reports that the DDoS attack was successfully mitigated around 10 AM. We will continue routing traffic through our secondary transit provider (Crunchbits) for the remainder of the day, and plan to transition seamlessly back to our primary upstream provider, Hurricane Electric, later this evening. Oct 9, 03:18:07 GMT+0 - Resolved - Network performance has been stable for the last 24 hours; resolving incident. Oct 7, 09:00:00 GMT+0 - Identified - We are currently experiencing intermittent connectivity issues affecting some customers. Our network itself is fully operational; however, several of our upstream internet providers are under active Distributed Denial of Service (DDoS) attacks. These upstream events can cause slow connections, brief outages, or increased latency for traffic passing through their networks. Unfortunately, this issue extends beyond our infrastructure and affects portions of the global internet routing system. Our team is actively monitoring the situation and working closely with our upstream providers to mitigate impact. We’ll continue to post updates as they become available. Thank you for your patience and understanding while the broader internet community addresses these ongoing attacks. Oct 7, 16:35:50 GMT+0 - Identified - To help minimize disruption, we have failed traffic over to our backup upstream provider and are monitoring performance closely. This should mitigate most issues, but some customers may still notice intermittent slowdowns or brief connectivity interruptions as global routes stabilize. If you continue to experience problems, please reach out to our support team so we can assist you directly. Type: Incident

Duration: 1 day, 18 hours and 18 minutes

Affected Components: , , ,

<p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>20:35:51</var> GMT+0</small><br><strong>Monitoring</strong> - Our upstream provider reports that the DDoS attack was successfully mitigated around 10 AM. We will continue routing traffic through our secondary transit provider (Crunchbits) for the remainder of the day, and plan to transition seamlessly back to our primary upstream provider, Hurricane Electric, later this evening..</p> <p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>03:18:07</var> GMT+0</small><br><strong>Resolved</strong> - Network performance has been stable for the last 24 hours; resolving incident..</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are currently experiencing intermittent connectivity issues affecting some customers. Our network itself is fully operational; however, several of our upstream internet providers are under active Distributed Denial of Service (DDoS) attacks. These upstream events can cause slow connections, brief outages, or increased latency for traffic passing through their networks. Unfortunately, this issue extends beyond our infrastructure and affects portions of the global internet routing system. Our team is actively monitoring the situation and working closely with our upstream providers to mitigate impact. We’ll continue to post updates as they become available. Thank you for your patience and understanding while the broader internet community addresses these ongoing attacks..</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>16:35:50</var> GMT+0</small><br><strong>Identified</strong> - To help minimize disruption, we have failed traffic over to our backup upstream provider and are monitoring performance closely. This should mitigate most issues, but some customers may still notice intermittent slowdowns or brief connectivity interruptions as global routes stabilize. If you continue to experience problems, please reach out to our support team so we can assist you directly..</p> ]]> Tue, 7 Oct 2025 09:00:00 +0000 https://ardentnetworks.instatus.com/incident/cmggtftpq0288qa34ec0d5fa3 https://ardentnetworks.instatus.com/incident/cmggtftpq0288qa34ec0d5fa3 core01.SPNGWAOSES - Investigating Type: Incident Sep 30, 19:49:27 GMT+0 - Investigating - SPNGWAOS is down at the moment. This incident was automatically created by Instatus monitoring. Sep 30, 19:50:49 GMT+0 - Resolved - SPNGWAOS is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>19:49:27</var> GMT+0</small><br><strong>Investigating</strong> - SPNGWAOS is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>19:50:49</var> GMT+0</small><br><strong>Resolved</strong> - SPNGWAOS is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 30 Sep 2025 19:49:24 +0000 https://ardentnetworks.instatus.com/incident/cmg6z15hf003kdf5rjc3q1iet https://ardentnetworks.instatus.com/incident/cmg6z15hf003kdf5rjc3q1iet core01.SPNGWAXX is down Type: Incident Sep 30, 19:46:15 GMT+0 - Investigating - SPNGWAXX is down at the moment. This incident was automatically created by Instatus monitoring. Sep 30, 19:47:54 GMT+0 - Resolved - SPNGWAXX is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>19:46:15</var> GMT+0</small><br><strong>Investigating</strong> - SPNGWAXX is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>19:47:54</var> GMT+0</small><br><strong>Resolved</strong> - SPNGWAXX is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 30 Sep 2025 19:46:14 +0000 https://ardentnetworks.instatus.com/incident/cmg6yx2s9003bdf5rcqxatswg https://ardentnetworks.instatus.com/incident/cmg6yx2s9003bdf5rcqxatswg core01.SPNGWAWC - Investigating Type: Incident Sep 30, 19:45:51 GMT+0 - Resolved - SPNGWAWC is back up. This incident was automatically resolved by Instatus monitoring. Sep 30, 19:37:43 GMT+0 - Investigating - SPNGWAWC is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>19:45:51</var> GMT+0</small><br><strong>Resolved</strong> - SPNGWAWC is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>19:37:43</var> GMT+0</small><br><strong>Investigating</strong> - SPNGWAWC is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Tue, 30 Sep 2025 19:37:43 +0000 https://ardentnetworks.instatus.com/incident/cmg6ym45m008yg0gh6bt8h1sm https://ardentnetworks.instatus.com/incident/cmg6ym45m008yg0gh6bt8h1sm core01.SPNGWAWC - Investigating Type: Incident Sep 30, 13:59:52 GMT+0 - Investigating - SPNGWAWC is down at the moment. This incident was automatically created by Instatus monitoring. Sep 30, 14:02:05 GMT+0 - Resolved - SPNGWAWC is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>13:59:52</var> GMT+0</small><br><strong>Investigating</strong> - SPNGWAWC is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>14:02:05</var> GMT+0</small><br><strong>Resolved</strong> - SPNGWAWC is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 30 Sep 2025 13:59:51 +0000 https://ardentnetworks.instatus.com/incident/cmg6mjm0g002aqpn2sck8sn9r https://ardentnetworks.instatus.com/incident/cmg6mjm0g002aqpn2sck8sn9r core01.SPNGWAOSES - Investigating Type: Incident Sep 30, 14:01:54 GMT+0 - Resolved - SPNGWAOS is back up. This incident was automatically resolved by Instatus monitoring. Sep 30, 13:59:42 GMT+0 - Investigating - SPNGWAOS is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>14:01:54</var> GMT+0</small><br><strong>Resolved</strong> - SPNGWAOS is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>13:59:42</var> GMT+0</small><br><strong>Investigating</strong> - SPNGWAOS is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Tue, 30 Sep 2025 13:59:41 +0000 https://ardentnetworks.instatus.com/incident/cmg6mjej00076dhbtjrgu9mbd https://ardentnetworks.instatus.com/incident/cmg6mjej00076dhbtjrgu9mbd core01.SPNGWAXX is down Type: Incident Sep 30, 14:02:01 GMT+0 - Resolved - SPNGWAXX is back up. This incident was automatically resolved by Instatus monitoring. Sep 30, 13:59:27 GMT+0 - Investigating - SPNGWAXX is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>14:02:01</var> GMT+0</small><br><strong>Resolved</strong> - SPNGWAXX is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>13:59:27</var> GMT+0</small><br><strong>Investigating</strong> - SPNGWAXX is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Tue, 30 Sep 2025 13:59:25 +0000 https://ardentnetworks.instatus.com/incident/cmg6mj2mb006zdhbts6pi6rpd https://ardentnetworks.instatus.com/incident/cmg6mj2mb006zdhbts6pi6rpd Customer Portal Upgrades Type: Maintenance Duration: 1 hour Sep 9, 19:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 9, 19:00:00 GMT+0 - Identified - We will be updating our Customer Portal software, expected downtime 1 hour. Sep 9, 20:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

<p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be updating our Customer Portal software, expected downtime 1 hour..</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 9 Sep 2025 19:00:00 +0000 https://ardentnetworks.instatus.com/maintenance/cmfcwxy8v000f5x8jmb5t3vgk https://ardentnetworks.instatus.com/maintenance/cmfcwxy8v000f5x8jmb5t3vgk Emergency Maintenance: CHATWA Type: Maintenance Duration: 3 hours Affected Components: CHATWALM Aug 13, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 13, 20:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 13, 17:00:00 GMT+0 - Identified - Emergency Maintenance Notice Date: Today, August 13th 2025 Time: 10:00 AM – 12:00 PM PST We will be performing emergency maintenance on our Chattaroy tower to replace a failing piece of equipment. This work is necessary to prevent a larger service disruption, and unfortunately, it cannot be completed after hours due to safety considerations. During this time, internet service for some Chattaroy, WA customers will be unavailable. We appreciate your understanding and patience while we complete these urgent repairs. Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Aug <var data-var='date'> 13</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 13</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 13</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - Emergency Maintenance Notice Date: Today, August 13th 2025 Time: 10:00 AM – 12:00 PM PST We will be performing emergency maintenance on our Chattaroy tower to replace a failing piece of equipment. This work is necessary to prevent a larger service disruption, and unfortunately, it cannot be completed after hours due to safety considerations. During this time, internet service for some Chattaroy, WA customers will be unavailable. We appreciate your understanding and patience while we complete these urgent repairs..</p> ]]> Wed, 13 Aug 2025 17:00:00 +0000 https://ardentnetworks.instatus.com/maintenance/cmea7phd10003ypnxpr4mibp9 https://ardentnetworks.instatus.com/maintenance/cmea7phd10003ypnxpr4mibp9 Upstream Provider Maintenance Type: Maintenance Duration: 6 hours Affected Components: CHATWALM, , Network Monitors → Jul 23, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 23, 07:00:00 GMT+0 - Identified - On July 23 from 12:00 AM to 6:00 AM Pacific Time, one of Ardent’s upstream providers will be conducting maintenance. During this window, portions of Ardent’s internet traffic will be rerouted through Missoula, MT instead of directly through Seattle, WA. Customers may experience brief interruptions or reduced performance while this work is underway. We appreciate your understanding and patience. Jul 23, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - On July 23 from 12:00 AM to 6:00 AM Pacific Time, one of Ardent’s upstream providers will be conducting maintenance. During this window, portions of Ardent’s internet traffic will be rerouted through Missoula, MT instead of directly through Seattle, WA. Customers may experience brief interruptions or reduced performance while this work is underway. We appreciate your understanding and patience..</p> <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 23 Jul 2025 07:00:00 +0000 https://ardentnetworks.instatus.com/maintenance/cmd9gtzks0107fa707njik15u https://ardentnetworks.instatus.com/maintenance/cmd9gtzks0107fa707njik15u Planned Maintenance: Spangle, WA Type: Maintenance Duration: 2 hours Mar 30, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 30, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 30, 07:00:00 GMT+0 - Identified - We are planning a **scheduled maintenance** to enhance our network infrastructure. * **Maintenance Window:** March 30, 1AM–2AM PST * **Expected Impact:** Up to **15 minutes of downtime** * **Scope of Work:** Replacing a failed SFP+ module and re-configuring core router in Spangle, WA. If you have any questions or concerns, please reach out to us at [**support@ardentnetworks.net**](mailto:support@ardentnetworks.net). We appreciate your understanding and thank you for your continued support. Type: Maintenance

Duration: 2 hours

<p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning a **scheduled maintenance** to enhance our network infrastructure. * **Maintenance Window:** March 30, 1AM–2AM PST * **Expected Impact:** Up to **15 minutes of downtime** * **Scope of Work:** Replacing a failed SFP+ module and re-configuring core router in Spangle, WA. If you have any questions or concerns, please reach out to us at [**support@ardentnetworks.net**](mailto:support@ardentnetworks.net). We appreciate your understanding and thank you for your continued support..</p> ]]> Sun, 30 Mar 2025 07:00:00 +0000 https://ardentnetworks.instatus.com/maintenance/cm8usnpnz004byqakjk89nmed https://ardentnetworks.instatus.com/maintenance/cm8usnpnz004byqakjk89nmed Planned Maintenance: 3/26/2025 2AM-5AM PST Type: Maintenance Duration: 3 hours and 15 minutes Affected Components: CHATWALM Mar 26, 09:48:17 GMT+0 - Identified - Maintenance has begun. Mar 26, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 26, 08:45:01 GMT+0 - Identified - Maintenance is now in progress Mar 26, 11:10:09 GMT+0 - Identified - Maintenance completed, monitoring. Mar 26, 08:45:00 GMT+0 - Identified - We are planning a **scheduled maintenance** to enhance our network infrastructure. * **Maintenance Window:** March 26, 2AM–5AM PST * **Expected Impact:** Up to **60 minutes of downtime** * **Scope of Work:** Upgrading our edge routing equipment to support additional upstream providers and increase port speeds to 100Gbps. If you have any questions or concerns, please reach out to us at [**support@ardentnetworks.net**](mailto:support@ardentnetworks.net). We appreciate your understanding and thank you for your continued support. Type: Maintenance

Duration: 3 hours and 15 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>09:48:17</var> GMT+0</small><br><strong>Identified</strong> - Maintenance has begun..</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>08:45:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>11:10:09</var> GMT+0</small><br><strong>Identified</strong> - Maintenance completed, monitoring..</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>08:45:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning a **scheduled maintenance** to enhance our network infrastructure. * **Maintenance Window:** March 26, 2AM–5AM PST * **Expected Impact:** Up to **60 minutes of downtime** * **Scope of Work:** Upgrading our edge routing equipment to support additional upstream providers and increase port speeds to 100Gbps. If you have any questions or concerns, please reach out to us at [**support@ardentnetworks.net**](mailto:support@ardentnetworks.net). We appreciate your understanding and thank you for your continued support..</p> ]]> Wed, 26 Mar 2025 08:45:00 +0000 https://ardentnetworks.instatus.com/maintenance/cm8fi8zyd00053bkyqqgujsz2 https://ardentnetworks.instatus.com/maintenance/cm8fi8zyd00053bkyqqgujsz2