Ardent Networks - Customer Notice: Network Impact Update – Incident details

Earlier today, one of Ardent’s upstream providers experienced unexpected maintenance, which caused intermittent packet loss and service disruptions for some customers.

We’ve temporarily rerouted traffic through our other upstream provider to ensure stable connectivity. Later this evening, during off-peak hours, we’ll gradually restore traffic to both providers to verify everything is functioning as expected.

Our team is monitoring the situation closely, but if you notice any issues with your internet connection, please don’t hesitate to reach out. We’re here to help!