Ardent Networks - Notice history

All systems operational

100% - uptime

Ardent Website - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025100.0% uptime
May 2025100.0% uptime
Jun 2025100.0% uptime

Ardent Customer Portal - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025100.0% uptime
May 2025100.0% uptime
Jun 2025100.0% uptime

AS46109 Looking Glass - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025100.0% uptime
May 2025100.0% uptime
Jun 2025100.0% uptime
100% - uptime

Notice history

Sep 2025

Customer Portal Upgrades
  • Completed
    September 09, 2025 at 8:00 PM
    Completed
    September 09, 2025 at 8:00 PM
    Maintenance has completed successfully
  • In progress
    September 09, 2025 at 7:00 PM
    In progress
    September 09, 2025 at 7:00 PM
    Maintenance is now in progress
  • Planned
    September 09, 2025 at 7:00 PM
    Planned
    September 09, 2025 at 7:00 PM

    We will be updating our Customer Portal software, expected downtime 1 hour.

core01.SPNGWAWC - Investigating
  • Resolved
    Resolved
    SPNGWAWC is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    Investigating

    SPNGWAWC is down at the moment. This incident was automatically created by Instatus monitoring.

core01.SPNGWAXX is down
  • Resolved
    Resolved
    SPNGWAXX is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    Investigating
    SPNGWAXX is down at the moment. This incident was automatically created by Instatus monitoring.
core01.SPNGWAOS - Investigating
  • Resolved
    Resolved
    SPNGWAOS is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    Investigating

    SPNGWAOS is down at the moment. This incident was automatically created by Instatus monitoring.

Aug 2025

Emergency Maintenance: CHATWA
  • Completed
    August 13, 2025 at 8:00 PM
    Completed
    August 13, 2025 at 8:00 PM
    Maintenance has completed successfully
  • In progress
    August 13, 2025 at 5:00 PM
    In progress
    August 13, 2025 at 5:00 PM
    Maintenance is now in progress
  • Planned
    August 13, 2025 at 5:00 PM
    Planned
    August 13, 2025 at 5:00 PM

    Emergency Maintenance Notice


    Date: Today, August 13th 2025

    Time: 10:00 AM – 12:00 PM PST


    We will be performing emergency maintenance on our Chattaroy tower to replace a failing piece of equipment. This work is necessary to prevent a larger service disruption, and unfortunately, it cannot be completed after hours due to safety considerations.


    During this time, internet service for some Chattaroy, WA customers will be unavailable. We appreciate your understanding and patience while we complete these urgent repairs.

Jul 2025

Upstream Provider Maintenance
  • Completed
    July 23, 2025 at 1:00 PM
    Completed
    July 23, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    July 23, 2025 at 7:00 AM
    In progress
    July 23, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    July 23, 2025 at 7:00 AM
    Planned
    July 23, 2025 at 7:00 AM

    On July 23 from 12:00 AM to 6:00 AM Pacific Time, one of Ardent’s upstream providers will be conducting maintenance. During this window, portions of Ardent’s internet traffic will be rerouted through Missoula, MT instead of directly through Seattle, WA. Customers may experience brief interruptions or reduced performance while this work is underway.

    We appreciate your understanding and patience.

Jul 2025 to Sep 2025

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