Ardent Networks - Notice history

All systems operational

99.95% uptime

Website - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
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Looking Glass - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
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Customer Portal - Operational

99.99% uptime
May 2026 · 99.97%Jun · 100.0%Jul · 100.0%

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May 2026
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Notice history

View current status

Jul 2026

JUL30
Tower Maintenance
CompletedMaintenance6 hours
  • Completed
    July 30, 2026 at 9:00 PMUTC
    Completed
    July 30, 2026 at 9:00 PMUTC
    Maintenance has completed successfully
  • In progress
    July 30, 2026 at 3:00 PMUTC
    In progress
    July 30, 2026 at 3:00 PMUTC

    We are performing work on a core tower in Spokane, WA. We do not expect any impacts to service.

JUL15
Planned Maintenance – SPNGWAOSES Power System Upgrades
CompletedMaintenance3 hours
  • Completed
    July 15, 2026 at 10:00 AMUTC
    Completed
    July 15, 2026 at 10:00 AMUTC
    Maintenance has completed successfully
  • In progress
    July 15, 2026 at 7:00 AMUTC
    In progress
    July 15, 2026 at 7:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 14, 2026 at 11:52 PMUTC
    Planned
    July 14, 2026 at 11:52 PMUTC

    We will be performing planned maintenance at our SPNGWAOSES site beginning Wednesday, July 15, from 12:00 AM to 3:00 AM.

    During this maintenance window, we will be upgrading the site’s power system to improve redundancy and overall service reliability. Brief service interruptions may occur while work is being completed.

    Our team will work to minimize any impact and restore normal operations as quickly as possible. Thank you for your patience and understanding as we continue to improve our network infrastructure.

Jun 2026

Investigating Intermittent Connectivity Issues
ResolvedMajor outage1 hour 43 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are aware that some customers may be experiencing intermittent or slow connectivity following last night’s maintenance.

    Our team is actively investigating and working to fully restore normal service. We will provide updates as more information becomes available.

Ardent Networks Website is back up
ResolvedMajor outage25 minutes
  • Resolved
    UTC
    Resolved
    Ardent Networks Website is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Ardent Networks Website is down at the moment. This incident was automatically created by Instatus monitoring.
Ardent Networks Website is back up
ResolvedMajor outage30 minutes
  • Resolved
    UTC
    Resolved
    Ardent Networks Website is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Ardent Networks Website is down at the moment. This incident was automatically created by Instatus monitoring.
JUN26
Planned Service Interruption – Network Migration
CompletedMaintenance6 hours
  • Completed
    June 26, 2026 at 12:00 PMUTC
    Completed
    June 26, 2026 at 12:00 PMUTC
    Maintenance has completed successfully
  • In progress
    June 26, 2026 at 6:00 AMUTC
    In progress
    June 26, 2026 at 6:00 AMUTC
    Maintenance is now in progress
  • Planned
    June 22, 2026 at 4:27 AMUTC
    Planned
    June 22, 2026 at 4:27 AMUTC

    We will be performing planned maintenance from Thursday, June 25 at 11:00 PM until Friday, June 26 at 5:00 AM.

    During this window, we will be physically relocating network equipment from one cabinet to another. This work requires moving edge routers and cross-connects, which will result in a full service outage for at least one hour during the maintenance window.

    Additional brief interruptions may occur while equipment is reconnected and service is verified.

    We will restore service as quickly as possible once the work is complete.

Ardent Networks Website is back up
ResolvedMajor outage5 minutes
  • Resolved
    UTC
    Resolved
    Ardent Networks Website is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Ardent Networks Website is down at the moment. This incident was automatically created by Instatus monitoring.

May 2026

cr1 - SPNGWAXX is back up
ResolvedMajor outage1 hour 52 minutes
  • Resolved
    UTC
    Resolved
    cr1 - SPNGWAXX is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    cr1 - SPNGWAXX is down at the moment. This incident was automatically created by Instatus monitoring.
cr1 - SPNGWAOS is back up
ResolvedMajor outage2 hours 26 minutes
  • Resolved
    UTC
    Resolved
    cr1 - SPNGWAOS is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    cr1 - SPNGWAOS is down at the moment. This incident was automatically created by Instatus monitoring.
Severe Weather Advisory
ResolvedMajor outage5 hours 6 minutes
  • Resolved
    UTC
    Resolved

    Power has been restored in the affected areas, and Ardent's service should now be restored for impacted customers.

    If you are still experiencing connectivity issues, please reach out to us on Discord or by phone (5094951460)

  • Update
    UTC
    Update

    For customers in the Spangle area:

    Avista is currently showing an estimated power restoration time of 11:15 PM Pacific Time. does not currently have an estimated restoration time posted.

    Inland Power does not currently have an estimated restoration time posted.

    We will continue monitoring power restoration and local infrastructure conditions. Additional updates will be posted as we have them.

  • Monitoring
    UTC
    Monitoring

    Ardent is currently monitoring severe weather in the area. We are experiencing power outages at multiple locations, and some customers may experience service interruptions or extended outages due to damaged infrastructure or loss of commercial power.

    Our team will continue assessing conditions and working to restore service where it is safe to do so. Updates will be posted here as more information becomes available.

    https://www.accuweather.com/en/us/spokane/99201/weather-warnings/331422

Customer Portal is back up
ResolvedMajor outage12 minutes
  • Resolved
    UTC
    Resolved
    Customer Portal is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Customer Portal is down at the moment. This incident was automatically created by Instatus monitoring.

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